Contact Us

If you have questions about products, orders, shipping, payments, or our policies, you may contact Charm House using the information below.

Customer Support

Email: info@charmhouse.co.uk
Phone: +44 7438 803876

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT+0)
(Excluding UK public holidays)

Business Address

Charm House
8 Uxbridge Road, Uxbridge UB10 0LR, United Kingdom

Social Media

You can also find and contact Charm House on social media platforms. Messages sent via social media are monitored during business hours.

• Instagram: @charmhouse
• Pinterest: @charmhouse

(Response times on social media may vary.)

How to Reach Us

• Use email for detailed or order-related inquiries
• Use phone for assistance during business hours
• Social media can be used for general questions

Please include your order number when contacting us about an existing order.

Response Time

We aim to respond to inquiries within 1 business day. Response times may vary during weekends, public holidays, or busy periods.

Important Notes

• Ensure your contact details are accurate
• Order-related issues should be reported promptly
• For returns and refunds, please review our Return & Refund Policy before contacting us